Password Change Recommended Following UWM Heartbleed Patch

The Heartbleed Bug is a flaw in the open-source encryption technology used on the majority of Web servers that manage secure financial transactions and customer data. While there’s no evidence that UWM’s environment was exploited through Heartbleed, University Information Technology Services (UITS) and their distributed support partners have dedicated many hours to assure University data remains safe. Director of Network Operations Thomas Bunton led the effort to patch hundreds of servers as quickly as possible and new encryption keys were applied. The work began as soon as news of the vulnerability reached campus.

Industry best practices and UITS information security specialists recommend changing account passwords and updating security questions often. Heartbleed has given us a good reason to change them since we know our servers were patched and our environment is no longer vulnerable to this particular bug.

If you haven’t changed your ePanther account password since our first announcement on April 14, please visit: For general assistance with campus technology, or to report issues or concerns, contact the UWM Help Desk at 414-229-4040, toll-free at 877-891-3459 or use the online form at